TERMS AND PRIVACY STATEMENT

TERMS AND PRIVACY STATEMENT DUTCH ART POTTERY

General
The webshop Dutch Art Pottery sells online second hands and antique products.
The description of all the products is approximately; it's not possible to complain.
Dutch Art Pottery is a part from "De Vazenshop"
Registered at the Chamber of Commerce Netherlands under number: 58283943
 
Prices and shipment
All prices (also the forwarding-charges) are in Euros TAX (BTW) included.
If the product is received damaged, caused by imprudent transport, contact
Dutch Art Pottery as soon as possible, see further information at "Contact".

Shipping costs
Dutch Art Pottery sends everything well packaged in the Netherlands with Post.nl
For deliveries abroad we use the international carriers operating in your country. 
Pick up and viewing your article is also possible by appointment in Weert Netherlands.

Delivery and payment in the Netherlands
After ordering you will receive automatically an e-mail containing information
on your order and the total amount of the invoice..
Delivery is possible at payment in advance by bank account or PayPal
At reception of the chargeable amount the order is sent by Post.NL
When the invoice amount is not received within 8 working days, the order expires.
 
Delivery and payment for foreign countries
After ordering you will receive automatically an an order confirmation and invoice.
Delivery is only possible by payment in advance by bank account or PayPal / Creditcard.
At reception of the chargeable amount the order is sent by Post.NL and
the International carriers.
When the invoice amount is not received within 8 working days, the order expires.
 
Money-back guarantee  
When the ordered product does not meet your expectations you can return the
product within 14 days of receivement
Returned items will be only accepted when the product will be in the same
conditions as when shipped.
Shipping costs of returning items are at the expense of the purchaser.
At insufficient stamping, the costs on the return payment are implied.
When the returned items are received, the amount paid in advance is immediately remitted on your bank account or PayPal account.


Privacy Statement DutchArtPottery 25 May 2022

Your privacy is of great importance to DutchArtPottery.
We therefore comply with the privacy law.
This means that your data is safe with us and that we always use it properly.
In this privacy statement, we will explain what we are doing with information we learn about you through our webshop Dutch Art Pottery.
If you have any questions, or want to know exactly information we keep track of, please contact DutchArtPottery.

Processing order
When you place an order with us, we use your personal data to properly process it.
Information you fill in when placing an order or sending a message will be processed by CCV Shop.
CCV Shop ensures a level of security that matches the data to be processed and takes adequate measures to protect data against loss or any form of unlawful processing.
For example, a secure SSL connection is used.
We may also provide your personal information to our delivery service to have the order delivered to you.
We also receive information about your payment from your bank or credit card company.
For this, we use your payment details, name and address, e-mail address, telephone number and billing address.
We are legally obliged to do so. We keep this information until your order has been completed and seven years
after that (the legal storage obligation).

Provision to other companies or institutions
We will not, under any circumstances, provide your personal data to other companies or institutions, except if this is necessary for our webshop or if we are legally obliged to do so
(for example, if the police require this if there is a suspicion of a crime).
Our webshop uses social media buttons.
The administrators of these services collect your personal data.

Google Analytics
We use Google Analytics to keep track of how visitors use our web store.
We have not allowed Google to use the obtained Analytics information for other Google services.
We do not let Google anonymize the IP addresses.

Cookies
We use cookies for general visitor data and technical operation of our website
The cookies are not provided to third parties
You can deactivate cookies by setting your internet browser in such a way it does not store cookies anymore.

Security
Security of personal data is of great importance to us. We ensure that your data is properly secured with us.
We always adjust security and focus on what may go wrong.

Changes to this privacy statement
Whenever our web store changes, we must also adjust the privacy statement as well.
Always pay attention to the date mentioned above and check regularly for new versions.
We will do our best to announce changes separately.

Access, change and delete your data
If you have questions or want to know what personal information we have about you, you can always contact us.
See the contact details below.

You have the following rights
• receive an explanation of what personal data we have and what we do with it
• insight into the exact personal data we have
• to have errors corrected
• the removal of outdated personal data
• withdrawing permission
• object to a particular use

Please note that you always need to clearly state who you are, so that we can be sure that we do not modify or delete data wrongfully.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor.
This is the Dutch Data Protection Authority.

Contact details
DutchArtPottery
Twijnderstraat 120
6006 NW Weert
Netherlands
mail:
info@dutchartpottery.nl